For the Eighteenth Year, Grady-White Boats Recognizes Success of J. Catalano & Sons with Prestigious Admiral’s Circle Award
2016 Admiral’s Circle and Service Excellence Award Winner
J. Catalano & Sons of Greenwich, CT, focuses on sales and service like very few other boat dealers in the country and consequently for 2016 and the eighteenth year has been awarded membership in the industry-prestigious Grady-White Boats Admiral’s Circle in recognition of measured high achievement in both sales and customer service during the past model year.
“Satisfying our customers with exceptional service is our number one priority,” says Phil Catalano. “We don’t try to be all things, we simply specialize in better service and better boats. And while we are experts with any brand of boat or engine, our skill level and knowledge of Grady-White and Yamaha will help ensure our customers’ ‘Grady Days’ on the water are happy, trouble-free and fun.”
“As a new sales year begins, we want to recognize the very best performing Grady-White dealerships during the past 2016 model year,” states Joey Weller, Grady-White’s vice president of sales. “The outstanding sales efforts of J. Catalano & Sons and the exemplary level of customer satisfaction helped achieve success for all of us.”
Admiral’s Circle membership is reserved for those top elite dealerships in the Grady-White network that have achieved over $2 million in retail sales for the model year, plus also have earned Grady-White’s Service Excellence award with customer satisfaction index scores exceeding 9.5 on a 10-point scale as rated in actual customer surveys.
“J. Catalano & Sons recognizes the importance of strong customer relationships and real long term value. It is quite an achievement to perform at this high level. The superior product knowledge, customer skills and service excellence of J. Catalano & Sons–and Grady-White’s heritage of exceptional attention to detail plus versatility, ease of use, comfort, safety and convenience–deliver the ultimate boating experience enjoyed uniquely by Grady-White customers,” says Weller.
Established in 1959, Grady-White currently manufactures 30 models of versatile, high quality coastal boats including center console, coastal explorer, dual console, express cabin and walkaround cuddy cabin style boats from 18 to 37 feet. Every Grady-White boat is built with exceptional attention to detail by craftsmen and designed through customer input and a longstanding, sincere focus on customer satisfaction.