Catalano and Sons announced as recipient of the annual 2017 Marine Industry Customer Satisfaction (CSI) Dealer Awards.
2017 Marine Industry CSI Dealer Sales and Service Excellence Awards Winner
Catalano and Sons is proud to announce they are the recipient of 2017 Marine Industry Customer Satisfaction (CSI) Dealer Awards. These CSI awards are presented annually by the National Marine Manufacturers Association (NMMA) to dealerships that provide excellence in the areas of customer sales, and service.
The Marine Industry CSI Dealer Awards honor dealerships that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Catalano and Sons is being awarded because of having effectively met the needs of our customers and provided them with a superior sales experience, and service.
The awards are derived from the feedback of customers as a part of the overall Marine Industry CSI Program. In 2017, nationally, over 140,000 boat owners were surveyed, with nearly 44,000 responding, so we display our achievement proudly.
We look forward to another year of continued dedication to our customers and
commitment to enhancing the boating lifestyle.
About NMMA: National Marine Manufacturers Association (NMMA) is the leading association
representing the recreational boating industry in North America. NMMA member companies produce more than 80 percent of the boats, engines, trailers, accessories and gear used by boaters and anglers throughout the U.S. and Canada. The association is dedicated to industry growth through programs in public policy advocacy, market statistics and research, product quality assurance and promotion of the boating lifestyle. For more information, visit NMMA.org.