Catalano & Sons of Greenwich, CT, has been awarded the Sales Achievement and the Service Excellence awards for excellence in sales volume and customer service by Grady-White Boats for the model year 2020. This is J. Catalano & Sons 22nd year receiving the Service Excellence award.
The Sales Achievement and Service Excellence Awards are presented to dealers who have achieved one of the company’s top tiers in retail sales, and simultaneously provided world-class customer service to their customers for the model year.
Joey Weller, Vice President of Sales, stated, “J. Catalano & Sons has proven their dedication to their customers by demonstrating exceptional attention to detail in all aspects of the sales and service experience.” He added, “Grady-White is honored to have J. Catalano & Sons representing our brand. Their extended knowledge in our fine products along with providing incredible service for their customers sets a standard that other dealers strive to replicate.”
Founded in 1959, Grady-White Boats builds 28 models from 18 to 45 feet at its 500,000 sq. ft. facility in Greenville, NC and is celebrating their 60th anniversary of manufacturing a variety of versatile, premium high-quality sportfishing and coastal family boats. The company has been under continuous private ownership since 1968 by Eddie Smith, NMMA Hall of Fame member. Grady-White has been awarded every third-party customer satisfaction award ever presented in the marine industry, including the National Marine Manufacturers Association Customer Satisfaction Index award for all 17 years the recognition has been granted. The company was awarded Highest Ranked Customer Satisfaction in the Coastal Fishing boats segment by J.D. Power Associates for all nine years that studies were conducted in the marine industry.
Grady-White welcomes visitors to the company’s award-winning factory to see first-hand the process they use to create the very best fishing and family-oriented boats, and to meet the dedicated craftspeople that build them with a longstanding, sincere focus on attention to detail. Learn more at www.gradywhite.com.