Grady-White Boats Recognizes Success of J. Catalano & Sons with Prestigious Admiral’s Circle Award for 18th Year in Model Year 2017
2017 Admiral’s Circle and Service Excellence Award Winner
J. Catalano & Sons, in business in Greenwich, CT for well over 60 years, is once again awarded membership in the Grady-White Boats Admiral’s Circle for the model year 2017, in recognition of exceptional achievement in both sales and customer service.
Admiral’s Circle membership is reserved for the top dealerships in the Grady-White network that have achieved at least $2.2 million in retail sales for the model year. Additionally, they earned
Grady-White’s Customer Service Excellence award with customer satisfaction index scores of at least a 9.5 on a 10-point scale as rated in actual customer surveys. This is the eighteenth year that J. Catalano & Sonshas earned this accolade
“J. Catalano & Sons has proven their dedication to their customers by demonstrating exceptional attention to detail in all aspects of the sales and service experience,” stated Joey Weller, Grady-White’s Vice President of Sales. “Grady-White is very pleased and honored to have J. Catalano & Sons representing our brand. Their expertise in our fine products along with providing incredible service for their customers sets a standard that other dealers strive to replicate.” said Weller.
Customer service excellence, customer satisfaction assurance and a commitment to quality aren’t just words; they are the hallmarks of dealer excellence, because that’s what delivers a great boat ownership experience. Eighteen-time winner of Grady-White’s prestigious Admiral’s Circle sales and service award, J. Catalano and Sons understands and focuses on these
elements like very, very few other boat dealers. Phil Catalano, Sr., founder of Catalano and Sons, taught his family that the key to success in their marine dealership would be “service after the sale.” For over 60 years, four generations of Catalanos have delivered on this promise.
Established in 1959, Grady-White manufactures a variety of versatile, high quality center console, dual console, express and walk-around cuddy cabin sport fishing and coastal family boats from 18 to 37 feet. Grady-White boats are built by craftsmanship and designed through customer input and a longstanding, sincere focus on attention to detail.